Please use these emails to contact your Regional Team with any questions you have regarding your loads. You can also use these emails if you need to submit a manual BOL. Please use the map below to make sure you are emailing your correct Team.
South ReadyLogisticsSouthOperations@coxautoinc.com
North ReadyLogisticsNorthOperations@coxautoinc.com
West ReadyLogisticsWestOperations@coxautoinc.com
Newly Onboarded Carriers can use this number or email for assistance with dispatches or Private Marketplace support.
Phone (623) 473-6860
Email CarrierRecruiting@coxautoinc.com
Carriers can reach out to Claims regarding damage claims.
480-558-3200 Options 2, then 4
Email: claims@readylogistics.com
Carriers can reach out to Carrier Relations regarding anything compliance related. If your account has been restricted with a Yellow List or a Red List, we can answer questions. If you have any questions regarding your registration. If you are in communication on a Carrier Incident with one of our Team Members in Carrier Relations, we can update you and answer your questions, also any questions you have on Medallia surveys.
Carrier Compliance Support Email: CarrierRelations@coxautoinc.com
Carrier Connect Chat Feature Carrier Connect
Carriers can reach out to our Accounting Department regarding payment questions. If you need to update your payment information this would be through your RMIS PORTAL under payment section.
Email: rad.nonIBSpot@coxautoinc.com for unpaid loads after five business days.
For payment status, create a ticket using the AP Customer Service Inquiry Form
Carriers can reach out to Central Dispatch to verify more information prompts when trying to take ownership of your company in the Private Marketplace for Central Dispatch. For issues, concerns or errors.
623-335-4400 Contact Central Dispatch if you are having log-in issues when trying to recover your password.
