Carrier Connect

Carrier Connect is an all new website created and maintained by our Carrier Experience Team to help develop, cultivate and support our carrier relationships. Carrier Connect will feature training materials, FAQs, safety tips, industry news, Ready Logistics updates/notifications, monthly carrier spotlights on our recognized and rewarded carriers, team member bios to help carriers put a face to the name as well as many other useful tools and content. 

Resolution for 1Dispatch App Issues!

Your access to the former 1Dispatch has ended. Please download the new mobile app!

If you are experiencing issues with the mobile app, please use the following resolution below:

  • Sign out of the new 1D mobile app, by clicking on the hamburger menu and the top and selecting ‘Sign Out’.
  • Sign In to the new 1D mobile app with your Username and Password. 
  • If you were in the middle of submitting a load, go to the Incomplete tab and then re-submit by clicking ‘Retry Submission’ button. 

If you need any assistance please use the chat feature in the right corner and the training materials that are linked near the bottom of the page. We are also providing a Demo and Q&A session every Thursday 7am MST and 10 am MST, access the demo meeting invite here.

If you do not remember the login credentials for your 1Dispatch account, please use the link to request a password reset. 1Dispatch Password Reset Request.

Your feedback is very important to us, let us know how our communication efforts are!

We would love to hear from you regarding the communication between Ready Logistics and you, our Carrier Partner. We just have a few brief questions we would like you to answer to understand how we can provide you with a better experience at Ready Logistics. If you would like to participate in the survey please click on the link below. We look forward to hearing your feedback!

Update Your Account Information Using the Links Below!

Provide Your Updated Insurance Certificate

Need to update your insurance certificate? Use the link below to submit a current Certificate of Insurance. If any of the required items are missing you will need to have your insurance provider add them before submitting. 

Change Your Payment Method

Need to update your payment method to ACH/Direct Deposit or Paper Check? Use the link below to update your payment method. If ACH/Direct Deposit is chosen you will need to provide a voided check or bank letter with the company name and address printed on it. 

Update Your Company Contact Information

Recently change your contact information? Use the link below to update your company contact information for Primary Contact, Dispatch Contact, Accounting Contact and Claims Contact. 

Change Your Company Address

Has your company recently changed your location? Please let us know by completing the Address Change form linked below. 

**The address change must also reflect on the FMCSA, if the new address provided does not match what is on the FMCSA we will not be able to complete your request. 

Change Your Company Name

Did your company name recently change? Please complete the link below to provide us with your new company name. All information on this form must be completed in order to complete the name change request.

**The name change must also reflect on the FMCSA, if the name change has not been completed on the FMCSA we are not able to complete your request.

AUCTION HEALTH ASSESSMENT

With the health and safety of Manheim team members, carriers, and guests as our top priority, and in accordance with enhanced safety measures, all Manheim locations are now accessible to preview inventory on a limited basis. These locations are aligned with our current operating status and local/state ordinances to ensure our drivers have a safe experience on our lots. If you are picking up cars from any of our auction locations, it is imperative that you adhere to the safety and compliance measures.

Effective today, Monday June 15, all transporters must use the link below to complete the health assessment form in order to pickup or drop off units at any Manheim location. If you have drivers, please send them the link or have them access Carrier Connect. 

Confirmation of your Cox COVID-19 Related Access Form must be provided to security upon each entry — a new form must be completed everyday.

At the end of the form, it will state if you are granted entry or denied entry. If you receive a ‘deny entry’ response, someone from security will contact you to verify your responses. 

We will not prevent you from doing your job, but we may require additional precautions – face coverings, no contact, etc. Please be sure that you know the procedures of the auction you will be at before you enter. 

We want your opinions on Ready Logistics process changes.

We want to hear from YOU!

SHOW US A DAY IN YOUR LIFE!

We would like to share with our teams a day and life of a car hauler. Please submit a video of what it is like being in the car hauler business. Whether it is traffic delays, picking up or dropping off at certain places or areas, what ever you feel we should see or know. You can either submit an existing video or create a new video on the submission form. Your videos may be shared with our team members to help educate them on just how much our carriers do for us everyday! 

Click on the button below to submit your video today!

UPDATE YOUR PROFILE!

Our New Years Resolution is to get to know you better in the roaring twenties. So please take a moment to fill out the profile survey below. 

It will help us find a perfect match for our clients inventory and you, our carrier partners. 

Carrier Recognition Program

Meet one of the carriers that was recognized for their hard work and dedication to Ready Logistics. This week we are recognizing…

Blue Sky Transport LLC

Established 2019

Blue Sky Transport LLC was started in the beginning of 2019 by a United States Marine Veteran with one mission, that was to provide the best auto transport shipping experience from pickup to drop with zero guess work in between. 2 years later we have shipped over 14,000 vehicle’s, boats, rv’s and even a few tiny homes. Our goal for 2021 is to put two more trucks on the road, while employing only the best. We would like to thank you Ready Logistics for your support and work as we continue to grow with you.

~ Patrick Orth

Check out other Carrier Partners who have received a carrier recognition award!
Click Below!

Resource Center

Stay updated on the latest Ready Logistics news, tips, and trends in the transport industry to help you achieve success as a carrier.

View Resource Center »

Did You Know?

AUCTION SAFETY!

In an effort to protect you, our carrier partners, we are suggesting some best practices when dropping vehicles off at any Manheim locations: 

  • Park as close to the Check In gate as possible.
  • When unloading vehicles, do not leave them running with the keys in them. Please turn off the ignition and remove the keys as you continue to unload each vehicle. 
  • Do not leave keys in any vehicle until it is secured into the auction gates. 

Team Member Spotlight

Meet our team of experienced professionals who make Ready Logistics the leader in transportation logistics. This month we’re featuring…

Adriana Pacheco

Carrier Compliance Rep.

My name is Adriana Pacheco, I have been with Ready Logistics for 5 years as a Carrier Compliance Representative. My main focus is keeping Carriers in compliance according to Ready Logistics requirements and Government requirementsI work on updating insurance, payment methods and on-boarding new carriersOn my free time I enjoy spending time with my family and volunteering at my Church. 

Training Materials

Learn how to get the most out of 1Dispatch Mobile by reviewing our training materials, including a product demo and a comprehensive user guide. To view these documents, click on the links below.

New 1D Mobile App Quick Reference

The New 1D Mobile App allows Carriers to complete vehicle inspections, manage assigned loads, and more. Explore our guide to help you learn how to use the mobile app.

View Instructions

New 1D Mobile App Training Videos

Need assistance with how the mobile app works and how to use all the features? Check out our training videos. 

View Videos

New 1D Mobile App Weekly Training

If you need assistance or would like a demo of the new 1Dispatch Mobile app please attend a training session every Thursday at 7am MST and 10am MST. Toll free access number: 855-369-0450. Participant pin code: 22449239

Attend Meeting

New 1D Mobile App FAQs

Have any questions? Check out our FAQs regarding the New 1D Mobile App. Still have questions? Chat with us using the chat icon in the bottom right corner. 

View FAQs

1Dispatch.com Demo

View the latest demo of 1Dispatch.com to learn more about the site’s capabilities, from accepting loads to assigning drivers.

View Demo

FAQs

Ready Logistics is here to answer your most commonly asked questions you may have regarding the 1Dispatch Mobile App. Select any question below to learn more, or chat with one of our representatives »

Who gets a copy of the Electronic Bill of Lading (eBOL)?

When you click ‘Send eBOL,’ the eBOL will be sent to Ready Logistics and the Carrier’s company. If any additional parties need a copy, you can type in the email address or fax number.

How can I view my eBOL’s?

To view your eBOL, you will need to:
1. Log on to your 1Dispatch dashboard (1Dispatch.com).
2. Navigate to the ‘My Loads’ tab.
3. Under ‘Status,’ click on ‘View eBOL’ to view pictures and any damage marked.

Can I update my load status on the 1Dispatch Mobile App?

Yes, you are required to update any changes to your pick-up or drop-off dates as soon as possible. To update a load status, you will need to:
1. From the ‘Current Loads’ screen, click on the load that needs to be updated.
2. Click ‘Edit Date’ and update the pick-up date or delivery date. (If you are updating the pick-up and delivery date, you must update the delivery date first.)
3. Enter a note indicating the reason for the change
4. Click ‘Save.’

How can you view the photos during the signature process?

You can view the photos on the ‘Load Details’ screen by clicking on the vehicle.

Can I accept a load on the mobile app?

No, loads can be accepted on 1Dispatch.com.

Can I search the Open Marketplace using the app?

No, Open Marketplace can be accessed on 1Dispatch.com.

Can I take additional photos?

Yes, the app will allow you to take up to 24 photos.

Do I need to complete a vehicle inspection at pick-up and delivery?

Yes, a full vehicle inspection needs to be completed at both pick-up and delivery

Do I need to give the 1Dispatch Mobile App access to my camera and GPS location?

Yes, 1Dispatch requires access to your camera and GPS location to complete vehicle inspections. The first time you log into the Mobile App, you will need to:
1. Accept terms and conditions.
2. Allow access to your camera for taking inspections photos.
3. Allow access to your GPS location for eBOL submissions.

What is my Username/Password for the 1Dispatch Mobile App?

You can sign in to the 1D Mobile App using your 1Dispatch.com Username and Password. Carriers can also reset their Username and Password through 1Dispatch.com by clicking ‘Forgot Password.’

Feedback

Ready Logistics is committed to enhancing your experience as a carrier. Using the submission form below, please provide feedback on what you would like to see on Carrier Connect.